Valencia County Detention Center provides several ways for family/friends to make funds available to detainee. Detainees can use those funds to make phone calls, order hygiene products or snacks. We accept money orders at the front lobby Monday- Friday 8 a.m. - 3 p.m. We do not accept cash, checks, or money orders from Allsup's, any other kind of money will be accepted.
Funds can also be deposited online at www.mycarepack.com. This website allows you to add money or place an order for a detainee. Orders must be placed no later than Tuesday at midnight for the detainee to receive his/her commissary on the day of delivery.
Hot trays may be ordered by calling 1-866-394-0490. Orders must be placed no later than Monday at midnight.
You may also add money via telephone by calling MyCarePack at 1-866-394-0490.
How to set up your phone to accept detainee phone calls
You can set up your phone to accept detainee phone calls by simply calling Securus at 1-800-844-6591. You may also add phone time to your line so the detainee has phone time when they call your phone or they can use the money they have on their books.